Support Coordination software built for NDIS professionals

Maxpilot gives support coordinators a complete platform to manage participant caseloads, track plan budgets, coordinate services, and produce NDIS progress reports — all in one place.

Manage every participant with confidence

From initial plan activation through to goal reviews and progress reporting, Maxpilot keeps every participant’s information, budgets, and services organised and audit-ready.

Support Coordination

Everything a support coordinator needs

Caseload Management

Manage your full participant caseload from a single dashboard. Track plan start and end dates, funding categories, and service bookings across every participant you support.

Budget Tracking & Alerts

Monitor NDIS plan budgets in real time. Set alerts before funding runs low so you can act early, review utilisation rates, and report accurately to participants and their families.

Service Provider Coordination

Record and manage service agreements, provider relationships, and service bookings for each participant. Keep a complete history of every provider engagement and service delivered.

Progress Notes & Reporting

Write and store progress notes digitally against each participant. Generate NDIS-ready progress reports and plan review documents directly from recorded support activities.

Why Choose Us

A complete view of every participant’s plan

Maxpilot gives support coordinators a single, real-time view of each participant’s NDIS plan — including funding categories, budget balances, support goals, and active service providers. No more spreadsheets or chasing providers for updates.

  • Live NDIS budget balances across all support categories
  • Service bookings and provider agreements in one place
  • Plan dates, review milestones, and goal progress tracked automatically
Why Choose Us

Write notes and reports in minutes, not hours

Progress notes and plan review reports are the most time-consuming part of support coordination. Maxpilot structures your note-taking so reports practically write themselves — pulling from recorded activities, goals, and service delivery to generate NDIS-compliant documentation.

  • Structured progress note templates aligned to NDIS requirements
  • Auto-populate plan review reports from recorded support activity
  • Stores all documentation securely and audit-ready
How to Benefits

How Maxpilot supports Support Coordinators

Maxpilot gives support coordinators a unified dashboard showing every participant’s plan status, budget utilisation, upcoming reviews, and active service providers. Priority alerts surface participants who need attention — such as low budgets, expiring plans, or overdue progress notes — so coordinators can manage large caseloads without anything falling through the cracks.

This is an amazing tool for our team. Documentation is a must. Very straightforward to use.

Kellie D

Support Worker, ADS Care

★★★★★
Support Coordinators

Built for the way support coordinators actually work

Maxpilot combines participant management, budget tracking, service coordination, and documentation into one connected platform — purpose-built to meet the complexity of NDIS support coordination without the administrative burden.

Participant caseload dashboard

See every participant’s plan status, budget health, and upcoming review dates at a glance. Prioritise your day based on who needs attention most.

NDIS-compliant documentation

Progress notes, plan review reports, and service records are structured to meet NDIS Quality and Safeguards Commission requirements — audit-ready at all times.

Real-time budget visibility

Monitor every participant’s funding utilisation live. Catch underspend and overspend early, and share clear budget reports with participants and families.

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Free 14-Day Trial

See Support Coordinators in action

No credit card required. Full platform access from day one.