Keep your whole care team connected
MaxPilot’s built-in communication tools bring your team together with secure messaging, shift notes, and real-time updates — so the right information always reaches the right person at exactly the right time.
Communication that keeps care on track
Replace fragmented texts and emails with secure, organized team messaging and shift notes — all linked to the participants and shifts they relate to.
Communication Tools Built for Care Teams
Private & Group Messaging
Send secure messages to individual team members or broadcast updates to a whole group — keeping communication organised, searchable, and compliant.
Shift Notes & Handover
Support workers capture structured notes at the end of every shift — ensuring the next carer arrives fully informed and no important detail is missed.
Real-Time Notifications
Instant push notifications alert staff to new messages, shift changes, approvals, and urgent updates — so your team responds quickly and nothing is missed.
Linked Notes & Records
Notes and messages are linked directly to the relevant participant or shift — so context is always clear and records are always connected to the right person.
Communicate clearly across every shift
MaxPilot replaces fragmented text messages and email chains with organised, secure team communication. Private chats, group messages, and shift notes are all stored in one place — linked to participants and shifts so context is never lost.
- Secure private and group messaging within the platform
- Shift notes linked directly to participants and shifts
- All communications stored and searchable for compliance
Every update, delivered instantly
When a care plan changes, a shift is updated, or an urgent message is sent, the right people are notified immediately through MaxPilot’s real-time notification system. No delays, no missed messages, and no important update lost in a busy inbox.
- Reduce Communication Gaps Across Shifts
- Improve Handover Quality Between Carers
- Ensure Urgent Updates Reach the Right People Fast
Experience the Impact of Smarter Communication
This is an amazing tool for our team. Documentation is a must. Very straightforward to use.
Kellie D
Support Worker, ADS Care
The right message to the right person, every time
MaxPilot brings all team communication into one secure, organized platform — so your care team stays informed, handovers are seamless, and nothing important is ever lost in a text thread or email chain again.
Secure messaging within the platform
Send private or group messages to any team member directly through MaxPilot — with all conversations stored securely, linked to the right people, and always accessible for compliance and review.
Structured shift notes and handover
Support workers record shift notes in a consistent, structured format that the next carer can access immediately — ensuring every handover is informed and every participant receives continuous, connected care.
Instant notifications for every update
Push notifications reach staff the moment something important happens — a new message, a shift change, an urgent update. Your team always knows what they need to know, the moment they need to know it.