Case Studies

Real providers.
Real results.

See how NDIS and care organisations across Australia use Maxpilot to reduce admin, improve compliance, and deliver better outcomes.

Allied Health

CareForward Allied Health Grew Revenue 35% Without Adding Clinical Staff

A multi-discipline allied health practice in Sydney grew billable revenue by 35% in 12 months by…

35%
revenue growth in 12 months
NDIS Provider

Empower Support Workers App Adoption Reached 100% in Two Weeks

An NDIS provider in Canberra achieved complete mobile app adoption across 60 support workers in under…

100%
staff app adoption in 2 weeks
NDIS Provider

Pathways Community Services Onboarded 30 New Participants in One Month

After winning a referral contract with a local LAC, a Melbourne NDIS provider needed to onboard…

30
new participants in 30 days
Plan Manager

Northern Rivers Plan Management Processes 500 Invoices Monthly with One Staff Member

A boutique NDIS plan management firm in regional NSW scaled to 500+ monthly invoices without increasing…

500+
invoices monthly, 1 staff member
SIL Provider

Inclusion First SIL Provider Passed Certification Audit First Time

A SIL provider managing five group homes used Maxpilot to prepare for their NDIS certification audit…

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Aged Care / HCP

Harmony Aged Care Reduced Roster Conflicts by 85%

A Home Care Package provider in Perth eliminated the double-bookings and last-minute scrambles that were consuming…

85%
fewer roster conflicts
Allied Health

Blue Horizon Allied Health Went Paperless in One Week

An occupational therapy and physiotherapy practice in Adelaide replaced paper referral forms, consent forms, and session…

1 wk
to go fully paperless
Support Coordinator

Connecting Lives Support Coordination Manages 200 Participants Without Extra Headcount

A Melbourne support coordination firm scaled from 80 to 200 participants in 18 months — with…

200
participants, same team
NDIS Provider

Valley Support Services Achieved 98% PRODA Claim Approval

A regional Queensland NDIS provider eliminated claim rejections and reduced billing cycle time from 5 days…

98%
PRODA claim approval rate

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