Maxpilot - NDIS CRM Platform
Cloud-Based NDIS CRM Platform

Streamline Your NDIS Operations

All-in-one NDIS platform that brings participant records, rostering, care plans, documentation, and billing together. Spend less time on paperwork and more time supporting participants.

JS
AM
KL
★★★★★

Trusted by NDIS providers

Secure & Compliant

Cloud Infrastructure

Maxpilot Dashboard

Centralised Operations

Participant Growth

Last 6 months
Jan
Feb
Mar
Apr
May
Jun
SK

Sarah K.

★★★★★

"Admin time dropped by 60% in our first month alone."

Support Coordinator · Melbourne VIC

MR

Marcus R.

★★★★★

"Invoices go through first time, every time. Cash flow is predictable now."

Operations Manager · Brisbane QLD

JL

Jenny L.

★★★★★

"Onboarding took less than one day. Team was up instantly."

Director · Perth WA

TR

Tom R.

★★★★★

"Rostering used to eat our Fridays. Now it's under 20 minutes."

Service Manager · Sydney NSW

AP

Anika P.

★★★★★

"NDIS portal sync means zero double-entry. Can't go back."

Solo Provider · Adelaide SA

DW

Daniel W.

★★★★★

"Compliance reporting went from days to minutes."

NDIS Manager · Hobart TAS

LT

Lisa T.

★★★★★

"Participant records are always current. No more chasing paperwork."

Care Coordinator · Newcastle NSW

RL

Rachel L.

★★★★★

"Our claim rejections dropped to zero after the first week."

Finance Lead · Canberra ACT

BN

Ben N.

★★★★★

"The mobile app means our workers can log notes on-site."

Team Lead · Darwin NT

CM

Claire M.

★★★★★

"I recommend Maxpilot to every provider I meet. It's a game changer."

Registered Provider · Gold Coast QLD

SK

Sarah K.

★★★★★

"The support team answered within minutes. Incredible service."

Support Coordinator · Melbourne VIC

TR

Tom R.

★★★★★

"Switched from spreadsheets in a day. Zero regrets."

Service Manager · Sydney NSW

AP

Anika P.

★★★★★

"Billing used to take half my week. Now it's fully automated."

Solo Provider · Adelaide SA

MR

Marcus R.

★★★★★

"Real-time dashboards mean I always know exactly where we stand."

Operations Manager · Brisbane QLD

February 2026

MTWTFSS
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23

Smart Scheduling & Rostering

Drag-and-drop calendar with real-time updates and intelligent shift management.

Mobile Admin App

Work anywhere with offline support and instant sync across your whole team.

96.8% Completion rate this month
↑ Live
W1
W2
W3
W4

Total Services

847

Hours Delivered

1,240

Insights & Analytics

Powerful Dashboards & Smart Reporting

Interactive dashboards bring all your KPIs, outcomes, and trends into one clear visual space. Monitor performance in real time, eliminate manual spreadsheets, and empower your team to make faster, smarter, data-driven decisions.

Custom dashboard views tailored for every team role
Real-time activity tracking and performance monitoring
One-click export reports for compliance and stakeholders
Automated insights and intelligent trend analysis

Progress Note

Participant: John D.

Auto-saved ✓

Digital Forms & Care Plans

Custom form builder with mobile access. No more paperwork, ever.

Payment Request

#PR-2847

Approved
Amount$1,245.00
Service Date12 Feb 2026
ParticipantJohn D.

NDIS Payment Requests

Automated claim workflows. Submit, track, and reconcile with precision.

Built for Care Teams

Everything You Need. One Platform.

Smart tools that reduce admin, empower your team, and help you deliver better care — without the complexity.

Smart Scheduling

Drag-and-drop rostering with real-time updates keeps everyone aligned and shifts running smoothly.

Digital Forms & Notes

Custom form builder with mobile access captures every detail instantly — no more paper trails.

NDIS Payment Tools

Submit and track claims with automated workflows — get paid faster with less paperwork.

Real-Time Dashboards

Track KPIs, outcomes, and team performance at a glance — no spreadsheets required.

Mobile Admin App

Empower staff with offline support, instant syncing, and secure access anywhere care happens.

Accounting Integrations

Sync with Xero and leading platforms automatically — keep your financial data accurate and current.

Secure & Compliant

NDIS-ready platform

Cloud-Based

24/7 access anywhere

Care-Focused

Built for providers

NDIS Software

Built for NDIS Providers. Simplified for Daily Use.

Move beyond fragmented systems and manage your NDIS services with confidence. MaxPilot brings participant management, compliance, scheduling, and payments into one intuitive platform—so your team can focus on delivering quality support.

Participant & plan management
Service bookings & shift tracking
NDIS-aligned documentation & audit readiness

NDIS Compliance

✓ Active
98.5%
Compliant
2,847
Participants
156
Active Plans
Secure Data
Auto Workflow

Daily Care Activities

Today

Morning wellness check

Completed • 8:30 AM

Medication administration

In Progress • 10:00 AM

Afternoon activities

Scheduled • 2:00 PM

Evening care notes

Scheduled • 6:00 PM

Aged Care Services

Aged Care Services, Made Simpler.

Deliver consistent, person-centred aged care with less paperwork. MaxPilot helps providers manage clients, staff, care activities, and documentation from one connected system.

Care records & visit tracking
Staff scheduling & task management
Mobile access for carers in the field
Allied Health

Deliver Better Care, With Less Admin.

Support your allied health services with tools designed to improve coordination, documentation, and client outcomes. MaxPilot helps your team stay organised while delivering timely, effective care.

Appointment & service tracking
Centralized client records & notes
Real-time updates & collaboration

Client Sessions Overview

127
Active Clients
42
This Week

Service Distribution

Physiotherapy 45%
Occupational Therapy 35%
Speech Therapy 20%
Latest Insights

From Our Blog

Stay updated with the latest news, tips and insights from the NDIS sector.

View All Posts
FAQs

Frequently Asked
Questions

Get answers to common questions about MaxPilot's features, pricing, security, and how we help care providers streamline their operations.

Contact Support
MaxPilot is designed for NDIS service providers, aged care organizations, allied health practitioners, support coordinators, and self-managed participants. Whether you're a small provider or a growing organization with multiple teams, MaxPilot scales with you.
MaxPilot provides NDIS-aligned documentation, secure data storage, audit-ready reporting, and automated workflows that ensure you meet compliance requirements. Real-time updates and secure messaging help your team maintain accurate records and streamline NDIS payment requests.
Yes! MaxPilot works seamlessly across desktop, tablet, and mobile devices. Our Support Worker App and Mobile Admin App are available on iOS and Android, offering offline support, instant syncing, and secure access wherever care happens.
MaxPilot uses simple, transparent user-based pricing. You pay per staff user with a minimum of 3 users. Choose monthly billing for flexibility or save more with annual billing. Add or remove users anytime with no long-term lock-in or hidden fees.
Absolutely. MaxPilot uses cloud-based infrastructure with enterprise-grade security, encrypted data storage, and regular backups. We maintain strict compliance standards to ensure your participant data, care records, and financial information are protected at all times.
Yes! MaxPilot integrates seamlessly with Xero and other leading accounting platforms. Automatic syncing of invoices, payments, and financial records eliminates manual data entry and keeps your books accurate and current.
We provide comprehensive onboarding, training resources, and ongoing support to help your team succeed. From initial setup to product updates, we're here as a partner in your growth—not just a software vendor.