Use case: Home Care Packages

Home Care Package software
for Australian aged care providers

Maxpilot gives HCP providers a complete platform to manage care budgets, coordinate home care services, schedule support workers, and meet Aged Care Quality Standards — all in one place.

HCP Budget Management
Care Planning
Service Scheduling
Deliver better home care with less admin
Built for Home Care Packages
Home Care Packages

Everything an HCP provider needs

Every module comes pre-configured for how your organisation works, so your team is up and running from day one.

HCP Budget Management

Track each client's Home Care Package budget across all care categories in real time. Monitor the package level, subsidy income, unspent funds, and care management fees automatically.

Care Planning

Create and manage individualised care plans aligned to each client's goals and assessed care needs. Track goal progress and update care plans as needs change over time.

Service Scheduling

Schedule home care services and assign support workers to clients based on skills, availability, and client preferences. Send automated shift notifications and capture shift completions digitally.

Compliance & Reporting

Generate Monthly Statements, manage compliance documents, and maintain audit-ready records for the Aged Care Quality and Safety Commission. Never miss a reporting obligation.

Full visibility of every client's HCP budget

Maxpilot gives HCP case managers a real-time view of each client's package budget — including the subsidy received, services delivered, care management fees, and unspent funds. Transparency for you and your clients.

  • Real-time HCP budget balances across all care categories
  • Automatic Monthly Statement generation for each client
  • Unspent funds tracking and end-of-year reporting

Stay compliant with Aged Care Quality Standards

Home Care Package providers must meet the Aged Care Quality Standards and report to the Aged Care Quality and Safety Commission. Maxpilot structures your documentation, care planning, and incident management to keep you audit-ready at all times.

  • Aged Care Quality Standards-aligned care planning templates
  • Incident and complaint management with audit trail
  • Worker compliance tracking including Police Checks and WWCC
Home Care Packages

Built for the complexity of home care delivery

Maxpilot combines client management, budget tracking, service scheduling, care planning, and compliance into one connected platform — purpose-built for Australian Home Care Package providers.

Client care dashboard

See every client's care plan status, budget health, scheduled services, and upcoming reviews at a glance. Know exactly who needs attention today.

Aged care compliance

Incident management, complaint handling, care plan reviews, and worker compliance documents are all managed in one place — audit-ready for the ACQSC at all times.

Real-time budget visibility

Track HCP budgets live. Monitor subsidy income, delivered services, and unspent funds for every client. Generate Monthly Statements automatically.

FAQ

How Maxpilot supports Home Care Package providers

What is Home Care Package software?

Home Care Package software helps HCP providers manage care budgets, coordinate home care services, schedule support workers, and meet Aged Care Quality Standards. Maxpilot covers the full HCP provider workflow from package activation through to Monthly Statements and compliance reporting.

How does Maxpilot handle HCP budget management?

Maxpilot tracks each client's Home Care Package budget in real time, including subsidy income, service costs, care management fees, and package management fees. Monthly Statements can be generated automatically and the system alerts you when budgets are at risk of running out.

Can Maxpilot generate Monthly Statements for HCP clients?

Yes. Maxpilot automatically generates Monthly Statements for each HCP client showing all income received, services delivered, and fees charged during the period. Statements can be sent directly to clients or their representatives.

Does Maxpilot support compliance with Aged Care Quality Standards?

Yes. Maxpilot includes care planning templates aligned to the Aged Care Quality Standards, incident and complaint management, worker compliance document tracking, and audit-ready record keeping. This helps providers demonstrate compliance during assessments.

Is Maxpilot suitable for small HCP providers?

Absolutely. Maxpilot is designed to scale from small HCP providers managing a handful of clients to large organisations with hundreds. The platform is priced per client so you only pay for what you use, making it affordable for providers of all sizes.

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