MaxPilot gives support coordinators the tools to manage participant plans, track service delivery, coordinate providers, and communicate clearly — so every client gets the right support at the right time.
Manage participant plans, coordinate providers, and track outcomes — with complete visibility and real-time communication across your coordination practice.
Maintain clear, current records of each participant’s NDIS plan, funded supports, goals, and coordination history — in one organised profile.
Track which service providers are engaged for each participant, monitor service delivery, and maintain records of all provider interactions and outcomes.
Share notes, updates, and important information with participants, families, and service providers through MaxPilot’s secure messaging and notes system.
Generate clear reports on participant goal progress, service utilisation, and coordination activities — ready to share with participants, families, and the NDIA.

MaxPilot gives support coordinators a clear, organised view of every participant’s plan, goals, and service landscape. Coordination activities, provider interactions, and participant updates are all recorded in one place — creating a complete, accountable coordination record.
MaxPilot helps support coordinators demonstrate the value of their work through clear outcome tracking, goal progress monitoring, and professional reporting. Generate reports that show what has been achieved for each participant — and use data to drive better coordination decisions.

This is an amazing tool for our team. Documentation is a must. Very straightforward to use.
Kellie D
Support Worker, ADS Care
MaxPilot gives support coordinators the tools to manage every participant’s plan, track every provider relationship, and demonstrate the real impact of their work — through organised records, clear communication, and outcome-focused reporting.
Participant plans and coordination records in one place
Manage every participant’s NDIS plan, goals, provider relationships, and coordination history from one organised profile — so you always have the context you need for every interaction.
Provider tracking and service monitoring
Record provider engagements, track service delivery, and maintain notes from every provider interaction — building an accountable record of coordination activities and outcomes.
Outcome reports for participants and funders
Generate clear reports on goal progress, service utilisation, and coordination activities — ready to share at plan reviews, with families, and for NDIS compliance purposes.
No credit card required. Full platform access from day one.