Help clients access the right support, faster

MaxPilot gives support coordinators the tools to manage participant plans, track service delivery, coordinate providers, and communicate clearly — so every client gets the right support at the right time.

Support coordination made clear and simple

Manage participant plans, coordinate providers, and track outcomes — with complete visibility and real-time communication across your coordination practice.

Cutting-edge solutions

MaxPilot for Support Coordinators

Participant Plan & Goal Management

Maintain clear, current records of each participant’s NDIS plan, funded supports, goals, and coordination history — in one organised profile.

Provider Coordination & Tracking

Track which service providers are engaged for each participant, monitor service delivery, and maintain records of all provider interactions and outcomes.

Communication & Shared Notes

Share notes, updates, and important information with participants, families, and service providers through MaxPilot’s secure messaging and notes system.

Outcome & Progress Reporting

Generate clear reports on participant goal progress, service utilisation, and coordination activities — ready to share with participants, families, and the NDIA.

Why Choose Us

Coordinate support with clarity and confidence

MaxPilot gives support coordinators a clear, organised view of every participant’s plan, goals, and service landscape. Coordination activities, provider interactions, and participant updates are all recorded in one place — creating a complete, accountable coordination record.

  • Manage participant plans, goals, and provider relationships in one system
  • Record coordination activities and provider interactions accurately
  • Share updates with participants and families in real time
Why Choose Us

Demonstrate impact and support good outcomes

MaxPilot helps support coordinators demonstrate the value of their work through clear outcome tracking, goal progress monitoring, and professional reporting. Generate reports that show what has been achieved for each participant — and use data to drive better coordination decisions.

  • Reduce Coordination Admin Time
  • Improve Service Coordination Quality
  • Demonstrate Clear Outcomes to Participants and Funders
How to Benefits

How MaxPilot Supports Support Coordinators

Build and maintain a comprehensive record of each participant’s NDIS plan — capturing funded supports, goal priorities, coordination objectives, and plan review timelines. Track goal progress over time and record coordination activities that contribute to achieving each goal — building a clear, outcome-focused coordination record.

This is an amazing tool for our team. Documentation is a must. Very straightforward to use.

Kellie D

Support Worker, ADS Care

★★★★★
Support Coordination

Clear coordination, better outcomes

MaxPilot gives support coordinators the tools to manage every participant’s plan, track every provider relationship, and demonstrate the real impact of their work — through organised records, clear communication, and outcome-focused reporting.

Participant plans and coordination records in one place

Manage every participant’s NDIS plan, goals, provider relationships, and coordination history from one organised profile — so you always have the context you need for every interaction.

Provider tracking and service monitoring

Record provider engagements, track service delivery, and maintain notes from every provider interaction — building an accountable record of coordination activities and outcomes.

Outcome reports for participants and funders

Generate clear reports on goal progress, service utilisation, and coordination activities — ready to share at plan reviews, with families, and for NDIS compliance purposes.

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Free 14-Day Trial

See Support Coordination in action

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